Risk Management Solutions

Altea Open Market customers receive the Essential Package for which an additional fee of £250+VAT is charged. Benefits include:

• Working hours access to medico-legal advice.
• A dedicated complaint response service.
• Exclusive 24/7 access to Altea Academy, our dedicated learning platform with 200+ frequently updated, interactive compliance, business skills, leadership and ESG content.
• Exclusive Altea member discount on over 30,000 product lines with Medisave, the global leader in the medical supplies market.
• Exclusive access to the Good Governance Review, our unique online self-assessment tool that delivers a personalised digital report with targeted recommendations, a 1-to-1 post-consultation review, and direct links to premium resources.
• Access to AlteaTalks, our dedicated podcast programme analysing the hottest topics affecting the health and care sectors with leading experts in the field.

Tailored packages of sector-specific services for the exclusive benefit of membership organisations, groups of specialist providers and Managing General Agents (MGAs). Benefits can include access to:

• Our sector-specific thoughtful “how to” guides.
• Online webinars providing targeted training for associations and their members.
• Regular newsletters including legal analysis and thought leadership, regular guest columnists, innovative videos and dedicated podcasts addressing key issues in their sector.
• Bespoke, sector-specific editions of the Good Governance Review, including the Good Care Review and the Good Dental Review with targeted recommendations, a 1-to-1 post-consultation review, and direct links to premium resources.

We’ve added to our premium paid-for package to include new, exciting modules providing Altea members with cutting edge guidance, coaching and support packages and a tailored programme of risk management services over the course of the policy period.  A full modules brochure is available on request. Highlights of the new content that is now on offer includes:

• An onsite Assurance Service to include mock CQC/HIW inspections, focused on-site audits & high-risk reviews.
• Protecting information, maintaining trust – our new guidance on information governance and data security in health and care settings, supporting our clients to manage personal data lawfully, securely, and transparently.
• Staff Engagement, Wellbeing and Psychological Safety – helping leaders to foster open, compassionate cultures where their staff feel valued, heard, and supported.
• Safe staffing and onboarding - supporting entities engaging self-employed clinicians to recruit, induct, and retain competent staff while meeting regulatory, professional, insurance and  indemnity requirements.
• Cultural Competence & Bias in Health and Care – A guide covering expectations for equality, dignity, and inclusion and practical tips for managing bias in health and care settings
• Remote working in Healthcare: key risks and responsibilities – A practical overview of the clinical, regulatory, legal and insurance issues healthcare teams must consider when working remotely or across borders.

The Good Governance Review is an exclusive self-assessment tool designed to empower healthcare and social care providers to enhance their patient safety and governance standards. Available exclusively to Altea clients, this paid-for digital resource helps organisations independently identify governance ‘blind spots’, align with regulatory requirements, and foster a culture of continuous improvement.

Key Features

• Comprehensive Assessment: Evaluate your organisation against best practices across thirteen key areas, including clinical governance, risk management, and quality improvement.
• Personalised Insights: Receive a personally tailored report highlighting your strengths and opportunities for growth, along with practical recommendations for immediate implementation.
• Expert Consultation: Access a one-on-one follow-up consultation with independent experts, Advanced Clinical Solutions (ACS), to confidentially discuss your assessment results and develop a strategic plan for improvement.
• Policy templates: Access to ACS’s extensive range of policy templates, documents and how to guides, enabling you to purchase the resources that are most directly beneficial to you based on your self-assessment report.
• Progress Tracking: Monitor your advancements over time with tools that encourage regular reassessment and ongoing excellence

Why Choose The Good Governance Review?

Supporting clients to maintain high standards of governance is crucial. The Good Governance Review is based on current NHS, CQC, and Local Authority requirements and guidelines to assist organisations in delivering exceptional care to service users.

By providing access to these advanced resources, we can help our clients mitigate risks and demonstrate a commitment to their excellence.

Contact us to find out more or arrange a demo.