Navigating the latest health and social care developments

Welcome to AlteaTalks, your source for insightful discussions on the latest UK health and social care developments.

With over 30 years of frontline experience in healthcare insurance litigation, Will Marshall, Altea’s Head of Legal and Risk Management, leverages his extensive knowledge to engage in deep conversations with leading health and care professionals, regulators, and legal experts.

Join Will and guests as they get to the heart of the hottest topics affecting the UK's health and social care sectors today.

Latest Episode

In AlteaTalks' fourth episode, guest speaker Joanne Staphnill dives deep into the intricacies of online reviews, digital interactions, and the legal challenges that professionals face in safely navigating today's trust economy.

Coming Soon...

Episode: Safeguarding the Vulnerable: Trends in Nursing and Care Home Malpractice Claims 

Guest: Lisa Heathcote, Head of Claims - UK & Ireland, DWF

What are the main trends shaping the legal battlegrounds for these institutions entrusted with our most vulnerable? From medication dispensing issues to negligent care and rising violence, Lisa provides invaluable insights into the challenges faced by the sector, shedding light on staffing struggles, regulatory hurdles, and the crucial role of comprehensive insurance coverage.

AlteaTalks Library

Defusing the minefield of Informed Consent

Episode 1

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Defusing the minefield of Informed Consent

Guest: Vicki Swanton

In AlteaTalks’ debut episode, Vicki Swanton, Head of Healthcare Global Risks at DWF, navigates the intricate landscape of obtaining informed consent, sheds light on challenges, and offers essential tips for practitioners.

Preserving trust: the patient safety podcast

Episode 2

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Preserving trust: the patient safety podcast

Guest: Caroline White

Caroline White, Executive Director of Healthcare at Candere Consulting joins Will Marshall to discuss how healthcare organisations can maximise learnings from clinical incidents to drive improvements in patient safety.

Gearing up for change: how the non-surgical Aesthetics  Industry is preparing for regulation

Episode 3

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Gearing up for change: how the non-surgical Aesthetics Industry is preparing for regulation

Guest: Dr. Catherine Fairris

Dr. Catherine Fairris, Director of the Wessex Skin Clinic and President of the British College of Aesthetic Medicine (BCAM), explores regulation in the aesthetics sector and the licensing scheme consultation.

Navigating the pitfalls of online reputation management

Episode 4

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Navigating the pitfalls of online reputation management

Guest: Joanne Staphnill

In this episode, Joanne Staphnill, Consultant Solicitor at Keystone Law, who regularly defends professionals against negligence claims, discusses the nuances of managing online reviews in the aesthetic sector.

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If you’d like to talk to Carly, Will and the team about any of the topics discussed on AlteaTalks or how we might be able to support your business, send us an email at hello@alteainsurance.com

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